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one-off
Any website, any task – a single fix from our team of experts. We can start working on your website immediately.
fix my site
One-off website task or fix
24/7 ticket, chat & phone support
Initial site audit, migration and optimisation
Constant engineer monitoring
Pro-active software updates
Pro-active theme & plugin updates
Managed Web Hosting (optional)
Ongoing malware protection & cleanup
Twice-daily managed backups
All websites supported
Pay-as-you-go model
No ongoing commitment
per month
Our maintenance service includes monitoring, backups, plugin updates and optional hosting. A free monthly task is also included.
One monthly website task or fix
24/7 ticket, chat & phone support
Initial site audit, migration and optimisation
Constant engineer monitoring
Pro-active software updates
Pro-active theme & plugin updates
Managed Web Hosting (optional)
Ongoing malware protection & cleanup
Twice-daily managed backups
All websites supported
Pay monthly or yearly (save 20%)
No ongoing commitment
per month
Our ultimate plan includes all the benefits of our support plan, plus unlimited monthly fixes and one-off tasks for added peace-of-mind.
subscribe
Unlimited monthly tasks or fixes
24/7 ticket, chat & phone support
Initial site audit, migration and optimisation
Constant engineer monitoring
Pro-active software updates
Pro-active theme & plugin updates
Managed Web Hosting (optional)
Ongoing malware protection & cleanup
Twice-daily managed backups
All websites supported
Pay monthly or yearly (save 20%)
No ongoing commitment
Daily website backups to the Cloud
Roll back up to seven days
Website monitoring
Health checks
WordPress Vulnerability Scanner
Small and medium businesses who need someone on-hand to update and manage their websites at the pace they require; keeping abreast of security concerns, and offering helpful advice when needed.
Designers or agencies who want managemy.site to takeover once the website is built, or business owners who have had a site built and now need it maintained.
Large businesses and public companies wanting to complement their in-house team with some 24/7 specialists.
Non-profit organisations and groups who might not have in-house expertise, or who have changing committee members.
Web developers outsourcing tasks they don’t have the time to do themselves.
Site owners with problems or website headaches that they cannot diagnose or solve.
Individuals who need a hand configuring a new website, along with friendly advice & assistance.
Anyone who is overwhelmed with a specific site issue or problem, who wants to turn to experts for quick, friendly and diligent assistance.
Can I request multiple tasks at once?
Yes, there is no limit to the number of tasks that can be requested. If there are multiple tasks for one website we may triage them so that work does not overlap.
Can custom tasks be requested?
Yes. Please see our service commitment for an outline of what we can and cannot do. This is on the About page.
What happens if I am not happy with the service?
Customer satisfaction is important to us. Under our money back guarantee, we'll refund you if you aren't happy with our service.
What do you mean backups kept forever?
As long as you keep your subscription with us, we'll never delete your backups. The backups we take are incremental, which means we only need to store the changes you make, so it's really efficient.
What can I backup?
managemy.site is a website support service and can be used for backing up websites. Our backup system cannot be used for backing up file storage and/or videos. We also automatically block backups of common log and cache.
Is there a minimum subscription period?There is no minimum subscription period. Payments are made for the period of subscription and can be cancelled at any time leading up to the renewal date. We do not refund for early cancellation.